At La Mandorla, we maintain open channels to receive requests, complaints, claims, and suggestions related to our products, services, customer service, and shopping experience. Our purpose is to provide clear, timely, and respectful responses, ensuring a transparent process for each request from our clients.
You can request information, express a concern, share recommendations, or report any situation that needs attention through our official channels:
e-mail: infolamandorla@gmail.com
WhatsApp: (+57) 315 296 1915
Once we receive your request, we will confirm its receipt and begin the corresponding review. A response will be provided within a maximum of 5 business days, depending on the nature and complexity of the case. If additional verification is needed, we will notify you about the process and the estimated response time.