Warranty Policy

At La Mandorla, we offer handcrafted products and carefully prepared artisanal foods. We are committed to delivering items in optimal condition and consistent with the information provided at the time of purchase

If a product shows quality issues, arrives in conditions different from those advertised, or presents defects related to its preparation, customers may contact us to request a case review.The warranty does not apply if the product has been improperly handled or stored after delivery, or if the damage results from normal use or the natural wear of the product.

Warranty requests may be submitted within the first 5 days after delivery by writing to infolamandorla@gmail.com. Once we receive your request, we will review the case and provide a response within a maximum of 5 business days, indicating whether a replacement, exchange, or refund applies.