{"id":659,"date":"2025-12-19T07:14:08","date_gmt":"2025-12-19T12:14:08","guid":{"rendered":"https:\/\/lamandorla.co\/?page_id=659"},"modified":"2025-12-19T10:57:38","modified_gmt":"2025-12-19T15:57:38","slug":"politica-de-pqrs","status":"publish","type":"page","link":"https:\/\/lamandorla.co\/en\/politica-de-pqrs\/","title":{"rendered":"Customer Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"659\" class=\"elementor elementor-659\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df62b6d e-flex e-con-boxed e-con e-parent\" data-id=\"df62b6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e681c7 elementor-widget elementor-widget-heading\" data-id=\"4e681c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cc1eb1 elementor-widget elementor-widget-text-editor\" data-id=\"1cc1eb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">At La Mandorla, we maintain open channels to receive requests, complaints, claims, and suggestions related to our products, services, customer service, and shopping experience. Our purpose is to provide clear, timely, and respectful responses, ensuring a transparent process for each request from our clients.<\/span><\/p><p><span style=\"font-weight: 400;\">You can request information, express a concern, share recommendations, or report any situation that needs attention through our official channels:<\/span><\/p><p><b>e-mail:<\/b><span style=\"font-weight: 400;\"> infolamandorla@gmail.com<\/span><span style=\"font-weight: 400;\"><br \/><\/span><b>WhatsApp:<\/b><span style=\"font-weight: 400;\"> (+57) 315 296 1915<\/span><\/p><p><span style=\"font-weight: 400;\">Once we receive your request, we will confirm its receipt and begin the corresponding review. A response will be provided within a maximum of 5 business days, depending on the nature and complexity of the case. If additional verification is needed, we will notify you about the process and the estimated response time.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>En La Mandorla contamos con canales abiertos para recibir peticiones, quejas, reclamos y sugerencias relacionadas con nuestros productos, servicios, atenci\u00f3n y experiencia de compra. Nuestro prop\u00f3sito es ofrecer respuestas claras, oportunas y respetuosas, garantizando un proceso transparente en cada solicitud a nuestros clientes. Puedes solicitar informaci\u00f3n, manifestar alguna inconformidad, compartir recomendaciones o reportar situaciones que [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-659","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/lamandorla.co\/en\/wp-json\/wp\/v2\/pages\/659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lamandorla.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lamandorla.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lamandorla.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lamandorla.co\/en\/wp-json\/wp\/v2\/comments?post=659"}],"version-history":[{"count":10,"href":"https:\/\/lamandorla.co\/en\/wp-json\/wp\/v2\/pages\/659\/revisions"}],"predecessor-version":[{"id":675,"href":"https:\/\/lamandorla.co\/en\/wp-json\/wp\/v2\/pages\/659\/revisions\/675"}],"wp:attachment":[{"href":"https:\/\/lamandorla.co\/en\/wp-json\/wp\/v2\/media?parent=659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}